Review the Purpose and Goals of the Test

For this part of the document, you need to describe at a high level the reasons for performing this test at this time. You need not piovukttte very specific objectives or problems to be explored here - rather, the ma,or or impetus is the key point, often from the viewpoint of vour organization
For example.
« Js the test attempting to resolve problems that have been reported by the company's call center or support desk?
■ Have server logs or web usage statistics shown that visitors to your company's web site leave the site at a particular point in a process that leaves a transaction incomplete?
- Has a new policy recently been instituted stating that all products must be tested before release?
- Does management feel it is critical for the development team to see real users at this time?
It is okay if the test purpose remains at a high level, because the research questions and problem statements will reduce the goal(s) to measurable statements. The important point is that the testing be tied to business goals within the organization and that testing is the most appropriate technique for addressing the problem or opportunity.