Assure the Participant That He or She Is Not Being Tested

This is probably the most familiar adage of testing, and you should certainly say this. However, do not hold out hope that they will necessarily belie e youjust because you say it. This slogan has become the -it's for your own good slogan of our youth. It is often repeated but never believed' Only the manner in which the test is conducted, the way in which you react to the person's behavior, and the behavior of the observers will cause the truth of this adage to sink in. Your manner, body language, and voice modulation during difficulties all communicate much more than just the words. In sum, do not be surprised if at the first sign of difficulty, you hear the participant mutter that familiar refrain, "Oh, I'm an idiot. That wasn't the program's fault," or "1

just need more time to learn how to use it."