Test Observers

A test observer is not particularly a testing role per se. Rather, it refers to anyone else who attends a test, whether members of the development team, members of other projects, managers, or even members of other companies who are developing products that interact with yours While not strictly a testing role, observation of the test by a variety of people helps the product and the organization immensely. The product benefits because the people responsible for product development get direct feedback from representative

users. In addition, testing often brings a positive change in perspective toward user-centered design, which can help the development of future products. All development team members should be encouraged to attend as many test sessions as possible.