miércoles, 31 de julio de 2013

Explain Why the Participant Is Here

You may think that they already know this information, but you would be amazed at what external recruiters tell participants about what they will be doing in the sessions. Provide enough detail and context about the product for them to perform the tasks. Do not feel you need to provide product history, number of participants being tested, and so forth. Express appreciation tor their willingness to participate and how much their input helps Pr0^ a better product, regardless of how they perform. In no way, shape, or should the performance of the participants be tied to their compensation for participating, even as a joke. Vou can be sure that the thought has crossed their mind. No need to reinforce it.

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