Informing Design

The overall goal of usability testing is to inform design by gathering data from which to identify and rectify usability deficiencies existing in products and their accompanying support materials prior to release. The intent is to ensure the creation of products that:

* Are useful to and valued by the target audience

■ Are easy to learn

■ Help people be effective and efficient at what they want to do

■ Are satisfying (and possibly even delightful) to use